FAQs

We answer some of your most frequently asked questions:

General

My Chronicle Book Box is a unique reading box curated for you every three months containing the latest literary releases, author exclusives and a selection of beautifully crafted associated items.
Boxes will be shipped 4 times a year during the first week of:
  • February,
  • May,
  • August and
  • November
The date it is delivered to your door will then depend on your location.
We will keep orders open for the next box until we are sold out, but generally we tend to run out 1 to 2 weeks before our shipping date, so to avoid disappointment we recommend ordering your subscription box at least 10 days before shipping, for example;
  • February box 20th January
  • May box 20th April
  • August box 20th July
  • November box 20th October
Before you purchase, the product page will include details of the box to expect first and shipping date. You can pay for your box either monthly or quarterly.
  • Monthly, to ensure your subscription payments are up to date by delivery of your first box a sign-up fee may apply, but thereafter it will be £15 on the 20th of each month.
  • Quarterly, £45 every 3 months from your subscription start date.
Follow our News Updates and Book Reviews. You can find us on social media - Facebook, Instagram and Twitter. You can also sing up to our Newsletter for a monthly round up of updates, and other bookish features.
Yes they are.

I want to assure you that we have used recycled materials where ever possible, for example the postcards that feature in our photos are printed on recycled card and let you know that all the packaging we use is recyclable so please do reuse and recycle it.

You won’t find any polystyrene beans or similar in our boxes, only wood wool and recycled shredded paper.
Absolutely! When we curate our boxes we promise to ensure great value. When you consider:
  • the RRP of the books and items in the box
  • the exclusive and customised contents of the box that cannot be purchased on the high street
  • delivery to your doorstep and
  • the opportunity to connect with us and others about the books/products/our shared love of reading
You are getting great value for an equivalent of £15 per month. Which is less than I spend on takeaway coffee a month!
No, all our subscriptions automatically renew but you're always in control: you can cancel your subscription at any time by logging into your account on our website. We don’t tie you in, we just try very hard to make our boxes so awesome that you want to keep receiving them!
Yes! There is no need to cancel and reorder if you would like to change the genre of the box you would like to receive. Just drop us a line by 20th of the month before shipping and we can make that change for you. You are in control of your subscription - you can modify it at any time.
We ship worldwide, for your specific location click ‘calculate shipping’ at the checkout and check our drop down list of destinations. Please note that unfortunately, we cannot ship to PO box addresses or military addresses.
We only accept returns in the event that the box and its contents have been damaged. If you have any problems at all please contact me as soon as possible at Louise@mychroniclebookbox.com.
It is sometimes possible for us to provide bespoke boxes, feel free to get in contact with me at Louise@mychroniclebookbox.com with your requirements!
If you are a new subscriber and would like to purchase a previous box this may be possible if we have any of the handful of boxes we hold back ‘just in case’ left. Drop us a line at contact@mychroniclebookbox.com to find out.
We are always looking for the best products so please feel free to email me at Louise@mychroniclebookbox.com with details of yourself and your products for us to consider.
Thanks for your interest! Drop us a line at contact@mychroniclebookbox.com with details about your online presence to find out if we could work together. Please note we do have only a limited number of each box available for review.
The contents of the boxes are aimed at adults, they are not suitable for children and young adults should check our past boxes for an indication of the types of books we include to make their decision.
The subscription renews each quarter but you can cancel at any time, by logging into your account. If you are considering cancelling please do get in touch, we would hate to lose you and would value any feedback.
If you still have a question email us at contact@mychroniclebookbox.com and we will do our best to answer it!